Last updated: 1st August 2026
Who we are
JM Graphic Design is a design studio operated by Jason Miller, based in London.
For the purposes of UK data protection law, JM Graphic Design is the data controller for personal information collected through this website.
Contact: [email protected] Address: 169a Victoria Road, London, EN4 9PA
What information we collect
You may be asked to submit personal information in order to receive or use services on our website. This may include your name, email address, contact phone number and postal address.
We also collect limited technical information automatically, including your IP address, browser type, the pages you visit, and where you arrived from. Where you reach the site through an advertisement, we record which campaign and search term brought you here.
We do not collect or request sensitive personal data.
Users aged 13 and under
If you are 13 or under you must have permission from a parent or guardian before you give us personal information. If we find we have received information without the appropriate consent, we reserve the right to cancel all transactions and services and remove the personal data supplied. You may re-submit the information once you have the required permission.
How we collect information
We collect information when you use our website, submit an enquiry form, email us or call us.
How we use your information, and our lawful basis
We only use your information for purposes you would reasonably anticipate, or that we state when collecting it.
| What we use it for | Lawful basis |
|---|---|
| Responding to your enquiry | Legitimate interests |
| Delivering and managing services you have requested | Contract |
| Inviting you to review a service (no obligation to respond) | Legitimate interests |
| Keeping invoice and accounting records | Legal obligation |
| Analytics, advertising and measuring which advertisements bring visitors to the site | Consent |
You can withdraw consent for analytics and advertising cookies at any time through the cookie banner or your browser settings.
Where your data is stored, and who we share it with
We do not sell, rent or lease your data to third parties.
We do use third-party service providers to run the studio and this website. These providers process data on our instructions and are not permitted to use it for their own purposes:
- Hosting: WP Engine
- Website forms: Gravity Forms
- Client and project management: Light Blue
- Email delivery: SMTP2GO
- Analytics and advertising: Google (Analytics and Ads) and Meta
Some of these providers are based outside the UK, so your data may be transferred internationally. Where that happens, transfers are covered by safeguards recognised under UK data protection law, such as the UK International Data Transfer Agreement or adequacy regulations.
We may also disclose information where required by law.
How long we keep it
- Enquiries that do not lead to a project: up to 24 months
- Client records and project files: up to 6 years after the final invoice, in line with HMRC requirements
- Analytics data: as set by our analytics provider, currently up to 14 months
- Advertising attribution cookies: 90 days
Your rights
Whether or not you are a client, you have the right to:
- Request a copy of the personal data we hold about you
- Have inaccurate data corrected
- Request erasure, where we are not obliged to keep it for legal or accounting reasons
- Restrict or object to how we use it
- Receive your data in a portable format
- Withdraw consent at any time, where consent is the basis we rely on
To exercise any of these, email [email protected]. We will respond within one month.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office.
Cookies
Your use of this website is subject to your acceptance of our terms, conditions and policies.
A cookie is a small piece of data sent from a website and stored in your browser. When you return, that data can be read to recognise your previous activity or preferences. It is usually not personally identifiable.
Our cookies do not store sensitive or personally identifiable information such as your name, address or payment details.
The cookies we use
Essential. Required for the site to work, including keeping forms and logged-in areas functioning. These cannot be switched off.
Security. Used to protect the site against certain types of attack and to prevent impersonation. The site may not work properly without them.
Functional. Remember your preferences and previous actions so the site behaves as you expect on your next visit.
Analytics. Help us understand how visitors use the site, in aggregate, so we can improve it. We mainly use Google Analytics for this.
Advertising and attribution. Two things sit here. We use cookies to build audiences for remarketing, so you may see an advertisement reminding you about our services on the Google Display Network or similar. We also set first-party cookies recording which advertisement, campaign or search term brought you to the site, so that enquiries can be attributed to the right source. These last 90 days and contain no personally identifiable information.
We also use the Meta Pixel, which records page views and form submissions and shares that activity with Meta for advertising measurement.
Managing cookies
You can change your choices at any time through the cookie banner.
Most browsers also let you refuse or delete cookies, either selectively or entirely. Instructions vary and change with each version, so the most reliable guidance is your browser’s own help pages: Chrome, Firefox, Safari and Microsoft Edge all publish current instructions under “cookies”.
If you block essential or security cookies, parts of this site will not work.
Contact
Questions about this policy: [email protected]
